SERVICE & SUPPORT

Proactive and Professional Printer and Photocopier Service and Support

We Work Hard So You Can Work Harder.

At Smart Office Solution, we offer a variety of services as well as print and photocopier support options for all of our customers.

Our service starts before you even purchase, with a complete and comprehensive audit of your current print and copy solutions and your business needs. Once the audit has been completed and the most appropriate print hardware and corresponding software package has been established, we can help you manage your print process with ongoing service and support.

We can also provide remote support using screen sharing software. If you would like remote support, please click the relevant link below the Team Viewer logo (depending on your computer’s operating system) to install the software.

For Windows Click Here

For Mac Click Here

An Independent Portfolio of Printing Solutions Include:

  • Auditing and Assessment Services
  • Customised Document Workflow Design
  • Project Management
  • Managed Print
  • Mobile Printing Solutions
  • Solutions
  • Maintenance and Support Services
  • Specialist Finance and Leasing Services

Print System Installation and Photocopier Support

We employ fully qualified technicians who install all of the printers and photocopiers we supply. While onsite they also ensure that your products work seamlessly with every desktop and device in your network. Our technicians also provide full training for your staff so they can use the new systems with confidence. Smart Office Solution’s service to our clients also includes quarterly preventive maintenance. Our technicians are professional, courteous and understand that our clients’ needs are imperative. All urgent printer repairs and photocopier support requests are responded to within 4 hours of initial contact.

Our Finance Partners

Smart Office Solution Finance Partners Logos imageSmart Office Solution partner with many of the most experienced firms offering office equipment finance. From short-term, three-month agreements to long-term 72-month agreements, we offer a range of finance options that can be tailored to fit your financial needs.

Lending to New Businesses

The financial arm of Smart Office Solution provides finance for small and start up businesses. Our Smart Rental finance gives customers in the infancy of their business the opportunity to have state of the art equipment on a short-term basis without having to use a lease. Contact us for more details.

Papercut solution

papercutPaperCut Print Management software helps you save money and reduce printer waste in your business, school, college or professional services organisations. For more information about Papercut and how your business could benefit from it, please contact us.

Call Today: London 020 8108 2836 | Kent 01622 528271